Postage and Returns

FLUFF MAILS

Chirpy Cheeks Nappy Store aims to give you the highest possible satisfaction rating. We do this by giving you the assurance that we would send your orders as soon as we receive a confirmation of your payment. 

We are currently using Pass the Parcel courier and Courier Post. We are also using eco-friendly packaging (Courier Post) to support our vision of someday eradicating the use of single-use plastic in our everyday lives. Please do not be offended if we use recycled boxes/cartons for larger orders.

We ship to Australia using NZ Post with options of either tracked or untracked. Postage will depend on the weight of the parcel.

*We provide FREE courier for bulk wetbag orders (40pcs) to support ECE Centres in their use of reusable wetbags to prepare for the ban of using single-use plastic bags in NZ 

  RETURNS

Please get in touch with us via our Facebook page to sort out returns. Please provide videos or photos of the damaged nappies as this is a requirement by our suppliers. Please don't buy a lot of the same brand of nappies without trying them first, just in case it doesn't work for your child.